Terms & Conditions
Last updated: May 2026 · Please read carefully before using the app.
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Adarshini Organic Farm is a direct farm-to-consumer platform connecting customers with local organic farms in Mysore, Karnataka.
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By using this app, you agree to these Terms & Conditions. If you do not agree, please do not use the service.
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Orders are confirmed only after successful payment (online) or upon placement (Cash on Delivery).
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Prices are in Indian Rupees (₹) and inclusive of all applicable taxes. Delivery fees are shown at checkout based on your location.
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We reserve the right to cancel an order if a product becomes unavailable after payment. A full refund will be initiated immediately.
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For pre-order products, payment is taken upfront to reserve your slot. If the harvest cannot be fulfilled, a full refund is initiated.
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Self-pickup orders must be collected from the Adarshini Hub at #2387, 2nd Phase, 4th Stage, Vijaynagar, Mysore – 570017 during the designated time slot.
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Home delivery is subject to availability in your area. Delivery times are estimates and may vary.
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Delivery is handled by our partner delivery agents. You will receive an OTP-verified delivery confirmation.
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Risk of loss passes to you upon delivery confirmation.
4. Cancellations & Refunds
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Orders cancelled by admin (due to stock unavailability or harvest failure) will receive a full refund within 5–7 business days to the original payment method.
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Customers cannot self-cancel orders after placement. Contact us immediately if you need to cancel — we will try to accommodate before preparation begins.
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COD orders that are cancelled incur no charge. Any loyalty points redeemed will be refunded, and points earned from the order will be reversed.
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Refunds for online payments are processed via Razorpay and reflect within 5–7 business days. Any redeemed loyalty points are also refunded on cancellation.
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All produce is sourced from local farms and is subject to natural variation in size, weight, and appearance.
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We do not guarantee specific harvest dates for seasonal produce. Pre-order harvest dates are estimates.
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If you receive damaged or incorrect items, contact us within 24 hours with a photo for a replacement or refund.
6. Loyalty Points & Referrals
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Loyalty points are earned on eligible purchases and can be redeemed for discounts at checkout.
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Points have no cash value and cannot be transferred. Points redeemed on a cancelled order are automatically refunded. Points earned from a cancelled order are reversed.
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Referral rewards are credited when the referred user places their first order using your referral code.
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We reserve the right to modify or discontinue the loyalty programme with notice.
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You are responsible for maintaining the confidentiality of your account credentials.
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You must provide accurate information during registration.
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We reserve the right to suspend accounts that misuse the platform, including fraudulent payment attempts or referral abuse.
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All content on this platform — including the app design, product photos, and text — is owned by Adarshini Organic Farm.
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You may not reproduce or redistribute our content without written permission.
9. Limitation of Liability
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Adarshini Organic Farm is not liable for losses arising from delayed delivery, natural produce variation, or force majeure events.
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Our maximum liability in any claim is limited to the value of the order in question.
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These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Mysore, Karnataka.
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For any queries, contact us through the app or at adarshini.co.in.
Adarshini Organic Farm · Mysore, Karnataka, India
🍃 FSSAI Reg. No.: 21226130000460